Concierge-level support that keeps your mastermind thriving.

You focus on the transformation.

I’ll make sure your clients feel seen, supported, and excited to stay.

When your community grows, so should your support.

You’ve built an incredible mastermind, membership, or group program but now you’re the bottleneck.


Your members need connection, communication, and care… and that’s where I come in.

I help you create an unforgettable client experience that keeps members engaged, renewals high, and you out of the weeds.

The biggest relief was peace of mind. I didn’t have to constantly check in to make sure members were being helped or followed up with — I knew it was being handled. It freed up so much mental bandwidth and allowed the leadership team to focus on strategy and growth instead of putting out fires.

LAUREN BROWN, THE PRODUCT BOSS

Meet Bri.

Client Concierge & Community Care Specialist

I’ve been in business since 2021, after years of managing operations and client experience across creative and service-based industries.

I hold a Bachelor’s degree in Media Studies with a minor in Film, and my background includes running a photography studio, working as an Operations Manager for a top dance program, and completing Ritz Carlton–level customer service training.

I love working 1:1 with entrepreneurs who trust me to care for their clients and bring their vision to life.

How I Can Support You

Mastermind Concierge

The white-glove experience your clients deserve.


Behind-the-scenes systems, reminders, and personalized touchpoints that make your program feel effortless.

Whether you’ve got 10 members or 200, I help your mastermind feel organized, connected, and cared for.

Support comes in three levels — Essentials, Growth, and White Glove Concierge — so you get exactly what you need.

Starting at $970/month

  • Member onboarding & offboarding

  • Calendar & reminder automation

  • Call coordination & post-call recaps

  • Voxer / Slack support

  • Client success tracking

Inside every package:

  • Thoughtful onboarding & community engagement

  • Reliable communication (your clients never feel ignored)

  • Monthly insights to track growth & retention

Launch Support

You bring the big vision, I’ll keep the launch on track. Every date, detail, and deliverable handled so you don’t have to.

Whether you’re launching a mastermind, course, or signature offer, I make sure nothing slips through the cracks so you can stay in your zone of genius while your launch flows like clockwork.

*Add on to mastermind concierge support*

Starting at $1300/launch

  • Up to 3 Launch Strategy Calls

  • Email Campaign Setup (up to 20 emails)

  • Landing Page Review & Flow Feedback

  • Community Engagement & Countdown Posts

  • Application & Sales Call Tracking

  • Backend Testing (tags, automations, onboarding)

  • Daily Check-ins During Launch Week

  • Post-Launch Debrief + Report

Clients trust and rely on prompt, thorough, kind responses given. It elevated our brand experience — members received quick, consistent responses that reflected our tone and values, which built trust and made the community feel cohesive and well-managed.

JENNIFER MCLEOD, ALIVE DANCEWORKS

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